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Showing posts from November, 2014

India Posts and the eTail Boom

If the "MAKE IN INDIA" slogan of Modi needs to be applied, we need to ensure we have some strong Indian companies that start to compete with the likes of those big organizations that capture mind and market share. One such opportunity is for India Posts, a Govt operated postal system in India India is on the verge of a etail boom - the Flipkarts, Amazon, eBay and Snapdeal have grabbed a high mindshare and market share [expected to be  a $13 bn market as per Reuters and Online retail sales are expected to surge to $76 billion by 2021, according to consultants Forrester ] in the Indian Market this festive season. There is not a single day that I do not see a truck come into my apartment with goods ordered from any of these providers. Add to them, providers like Jabong, Yep-me, 100best-buy, and the etail market has instantly hit the physical stores and have moved the customers to shop from the comfort of their home or office. More importantly they have been a catalyst for

"ADOPTION" - a tangible measure for success of change management

After spending a good amount of my 15 years in Presales, Solutioning and Transformation functions trying to bring disruptive technologies to see the light of its day, I can vouch most of these projects/technologies turn a success/failure based on human acceptance of these rather than the technology features or the lack of it. I came through a blog title " What is the Problem? - I don't know, but the solution is Big Data". The Author of this blog attempted to bring to fore the perception of relying on Big Data technologies like MongoDB instead of traditional RDBMS schema for almost every problem even when that was not the right solution. My experience is a  little  different; there are times most of them know the problem and the solution but isn't properly implemented. Now what drives proper implementation.. This drives a new metric for such technologies [typically SAAS organizations] - ADOPTION. This is nothing but ensuring customers/users actually start using